Leroy Merlin – one of the European leaders in DIY retail – uses the web platform Opalean to manage its packaging flows with more reliability, on its entire distribution network (2.5 million loading operations managed by 12 warehouses, 141 stores and 70 carriers).

Access to information in real time replace a multitude of Excel files used by warehouses, transporters and shops to manage account of exchangeable pallets. The tool tracks Euro Pallet, but also the new reusable metal backsplash pallets, developed by Leroy Merlin in early 2019.

Collaborative and end-to-end shared information allows all stakeholders to be aligned (suppliers, carriers, logistics warehouses, stores) by making packaging flows more reliable and secure, with a return rate close to 99%. In this way Leroy Merlin strengthens the partnership with its carriers by eliminating the load of pallet returns. It also reduces its carbon footprint by decreasing purchases of new pallets, and the  volume of wood waste in stores.

To consolidate the accounts of the packaging pools upstream and downstream, a flow controller can rely on Opalean control tower (Pallet Analytics).